Returns & Exchanges
At SIR., we strive for perfection in every silhouette; however, if your piece isn't quite right, we offer returns on all full-priced items within 14 days of delivery. Please ensure garments are unworn, unwashed, and retain all original designer tags and hygiene seals.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Item
Carefully place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
- 3.Affix Shipping Label
Download and print your prepaid shipping label from the portal and securely attach it to the outside of your parcel.
- 4.Drop Off & Track
Drop your package at any authorized courier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.