Frequently Asked Questions

Everything you need to know about shopping with SIR.

What is the standard shipping timeframe?

We offer express shipping on all orders. Domestic orders typically arrive within 2-4 business days, while international shipping can take between 5-10 business days depending on your location.

What is your return policy for seasonal collections?

We accept returns on all full-priced items within 14 days of delivery. Items must be in their original condition, unworn, and with all security tags attached.

How do I ensure I select the correct size?

Each product page features a detailed size guide and fit notes. As our silhouettes vary from tailored to relaxed, we recommend checking the specific measurements provided for each garment.

Which payment methods do you accept?

SIR. accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.

Are your garments sustainably produced?

We are committed to conscious creation. Our collections prioritize natural fibers such as silk, linen, and organic cotton, and we work closely with boutique manufacturers who adhere to ethical labor standards.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, orders are processed quickly. We can only make changes or cancellations within 30 minutes of order placement. Please contact our concierge team immediately for assistance.